Managed IT Solutions and Services
Fast Response 24/7 Reliable Managed IT Solutions
WHY INVEST IN OUR MANAGED IT SERVICES FOR YOUR BUSINESS?
We understand all the daily pressure of running a business. The last thing you need is IT issues that you can’t manage on the spot.
Investing in our managed IT solutions and services at Onsite helper, will not only relieve you of the stress of managing IT systems and services within your business, but it will also provide you with long-term managed IT support.
Speak with our team about our managed IT support and services today on 1300 889 839
THE MANAGED SERVICE PROVIDERS YOU CAN TRUST – WE PROVIDE EXPERT MANAGED IT SERVICES FOR ANY BUSINESS.
We can help you focus on your business by freeing up your time. With us, as your fully qualified managed service provider, you can forget all those IT issues that distract and waste your time.
We want you to focus on your business while we focus on being your fully qualified managed service provider.
Our team of experts at Onsite Helper are highly trained professionals in IT support services.
As your committed managed service providers, we guarantee high quality IT services and maintenance, as well as regular system and service monitoring.
Additionally, we make sure that all of your information and data remains safe and secure at all times. We manage and prevent any potential threats to your IT systems and services, and maintain regular IT maintenance.
We are passionate about our work and can provide you with the best managed IT support for many years to come.
We are the managed service providers always creating that ‘in-house feel’ for every business.
While we aren’t physically at your business every day, we aim to create an ‘in-house’ environment.You can trust the team at Onsite helper to be available and contactable at any time during your regular working day.
We can provide you with efficient managed IT service at any time.
We are the team you can rely on to deliver professional, helpful and knowledgeable managed IT support for your business. Contact us immediately if you have any questions regarding:
- Operating systems
- Utilities and more
What managed IT services do we provide?
We offer three main IT services and support systems for your business. Our most popularly sought services include:
Managed security: We ensure that all your computers and operating systems are regularly monitored and protected from potential threats, ensuring that all information and data remains secure.
Cloud hybrid: Our cloud hybrid solutions cover a variety of IT support services such as management of antivirus, computer data backup, cloud licensing web protection and regular maintenance. All of these services are completed both onsite and remotely.
Complete management: Complete management covers all areas of IT support needs and services for your business. These services are completed both onsite and remotely and are part of a fixed monthly cost.
Speak with us today on 1300 889 839 to learn more about our variety of managed IT solutions available for you and your business.
You can rely on the team at Onsite Helper for fully qualified and timely managed IT services and support.
As a trusted managed service provider, we work within a Service Level Agreement (SLA) of 4 hours. This means we aim to record, respond and resolve any of your IT issues within 4 hours of receiving your call.
You and your business IT needs are our top priority.
Get in touch with our team of professionals at Onsite Helper via phone on: 1300 889 839 to learn more about how we can help you and your business with efficient managed IT solutions.
OUR SERVICE OFFERINGS
All your servers and computers’ security are covered
All the benefits of Managed security, plus cloud licencing and some support included
The ultimate package which takes care of all your Business IT needs. Get some peace of mind with a fixed monthly cost!
GOOGLE WORKSPACE SERVICES
We offer a response time SLA (Service Level Agreement) of 4 hours. This means we need to respond and start work on your issue (if applicable). This ensures clients on SLA packages are top priority.
We monitor the health of your computers and servers (see details below). The Managed Security package does not include applying fixes to the issues so we will notify you of the issue and provide a quote to fix. The Cloud Hybrid Managed and Complete Management do include free fixes to the issues identified.
We either come to your office or perform the maintenance remotely. This is necessary to keep your computers and servers fast and secure, and will extend their operational life, which translates in lower investments in hardware equipment.
Our role as Virtual CTOs is to align your organization’s IT strategy with its overall objectives. As such, we will be your trusted advisors, making sure your business is moving forward with technology and IT is being managed well.
We often find that businesses, regardless of their size, are at risk of data loss as their backup system is non-existent, incomplete or not working as it should. The issue of a backup strategy tends to get into focus only when something bad happens, but by this stage it may be too late. Onsite Helper follows the best practices recommended by specialists and manages the backups for a wide range of businesses (whether backing up onsite, offsite, or cloud services). For instance, we follow the 3-2-1 rule to keep your data safe in any failure scenario. As such, important data should have at least 3 copies, stored on different media, and kept at different locations.
It’s important to understand that Business Continuity is not a backup system. It’s a system that allows your business to continue to operate should a disaster strike your critical IT network. Often, the recovery from backups is a long process (it may even take a few days or more), and this is time during which your business doesn’t operate. Onsite Helper has solutions that can reduce downtime to minutes rather than hours or days, in the event of a disaster.