Google Workspace Business vs Enterprise: Feature Comparisons

The fundamental distinctions between the various Google Workspace (formerly G Suite) SKUs should be understood whether you’re wanting to upgrade, downgrade, renew, or simply examine your options. For this reason, Onsite Helper created a list of the key distinctions between Google Workspace Business and Enterprise editions.

First off, it’s crucial to remember that Google Workspace Business editions are only available to organizations with fewer than 300 users. It’s easy to see why these might be attractive options if you’re planning on upgrading from an earlier version; however, there are some important distinctions between them which we will explore next! In light of this, let’s begin the comparison.

Google Workspace Business vs Enterprise Feature Comparisons

Google Workspace Business Starter

Customer Features

  • per-user storage of 30GB
  • access to essential collaborative tools (Gmail, Meet, Calendar, Docs, Drive, Chat)
  • unique @domain

Admin Functions

  • to manage accounts, use the central admin console
  • ability to monitor usage patterns as well as trends

Google Workspace Business Standard

Includes every feature of Business Starter as well as…

Customer Features

  • 2 TB in total data storage (pooled)
  • Shared Drives
  • Meeting recordings, transcripts, surveys, as well as Q&As
  • up to 150 attendees at the Google Meet
  • CloudSearch
  • Custom Templates for Drive Documents
  • Google Cloud Search
  • Work along with external users

Admin Functions

  • Logs for Advanced Drive Audits
  • Domain restrictions/whitelisting for Drives (incl. Shared Drives)
  • Endpoint management

Google Workspace Business Plus

Includes every element of the Business Standard as well as…

Customer Features

  • 5 TB of combined data
  • 250 maximum Meet attendees

Admin Functions

  • Windows Device Management
  • Google Vault
  • Rules for session length
  • report on Meet attendance
  • able to obtain Archived User licenses
  • Advanced Mobile Device Management Toolset
  • Connect LDAP-based apps as well as services using secure LDAP.

Google Workspace Enterprise Essentials

Customer Features

  • 1 TB of storage per person
  • Access to Chat, Meet, Docs, Drive, Sites, however, Gmail is excluded.

Admin Functions

  • ability to monitor use patterns
  • Central Admin Console
  • Google Vault
  • Security Alert Center

Google Workspace Enterprise Standard

Every functionality of Business Plus as well as Enterprise Essentials, and more…

Customer Features

  • 2TB data per user (pooled), with the option to buy extra if necessary

Admin Functions

  • DLP Guidelines
  • Unlimited SAML app auto-provisioning
  • Data Protection for iOS
  • Content-aware access
  • Remotely delete or wipe devices

Google Workspace Enterprise Plus

Every feature of Enterprise Standard, plus…

Customer Features

  • 5TB data per user (pooled), with the option to buy extra if necessary

Admin Functions

  • Protection Dashboard
  • Analytical Instrument
  • encryption on the client-side
  • S/MIME email encryption
  • detection of malware in email attachments (Security sandbox)
  • Core AppSheet (available as a paid add-on for other editions)

Google Workspace pricing options

One of these editions piqued your interest, right?

You’ll get the most out of Google Workspace with the aid of Onsite Helper, a Google Partner in Melbourne, Australia, without paying any additional license fees. Your business will enjoy these benefits from working with Onsite Helper:

  • Fast, thorough assistance
  • Quick and save data migration services
  • Special savings for qualified groups
  • plus more!

Looking for a Google Workspace plan that best suits your business? Talk to a Google Partner representative from Onsite Helper by clicking here.

Interested in Migrating to Google Workspace?

Onsite Helper can help you Migrate to Google Workspace

Google Workspace is packed with features that will help you and your medium-sized business increase productivity as well as efficiency. If you want to move your business to Google Workspace, contact Onsite Helper! We’ve helped medium-sized businesses in Melbourne, Victoria, and all over Australia – similarly, we’re excited to help you too!

Click the button below to speak to an Onsite Helper representative and migrate to Google Workspace today.

How to do Split Email Delivery on Google Workspace

Split delivery: What is it?

How to Do Split Email Delivery on Google Workspace

Split delivery refers to the simultaneous transmission of emails to two different mail systems under the same domain. This lets you choose whether to send an incoming message to the recipient’s Gmail inbox or a legacy system inbox.

If some of your users use Gmail but others use a different mail system, this technique works effectively. For specific email types, such as emails sent to the legal department, you might need to apply particular handling.

Lastly, this approach also works well if you want to conduct a test with a small group of users while switching from a legacy mail server to Gmail.

How to Save Money by Using Google Groups Collaborative Inbox

Google Workspace (previously known as G Suite) and business email

Split delivery as well as Dual delivery are now cutting-edge features of Google Workspace. As the name suggests, Split Delivery enables you to divide the entire mail delivery operation of a single domain across two distinct servers.

Additionally, according to this logic, some IDs for a domain will operate on Google as the primary server and some IDs will run on other secondary servers.

How Split Delivery and Dual Delivery works

Set up dual delivery if you need to deliver mail from your company to two or more inboxes. Dual delivery involves sending messages to both a Gmail inbox and an inbox that is not Gmail, such as Microsoft Exchange or an archiving server.

Incoming mail is sent to a primary mail server first when dual delivery is used. Each message is delivered by the primary server to its corresponding inboxes before being forwarded to a secondary mail server. The messages are delivered to the secondary server’s inboxes by the secondary server.

The mail server listed in the MX records for your public domain is the primary server.

Your legacy mail server or Gmail can serve as the main server. Usually, we advise utilising Gmail as the main server. For a pilot or migration to Gmail, you might use your legacy server as the primary server. Update your mail to deliver solely to Gmail after the pilot is over and you’re ready to migrate everyone over.

How to setup dual and split delivery with Gmail as a primary server

1. Add the route for the legacy server if you haven’t already.

2. Start by signing in, choosing your organisation, opening the Routing setting, and adding a description for the new setting.

3. Choose Inbound, Internal-receiving, or Both if you want email messages to be affected.

4. If you want the rule to just apply to particular envelope senders and recipients, set up an envelope filter. By providing the user’s email address, you can pick a single recipient. Groups can also be specified.

5. Choose Modify message under For the above types of messages.

6. Click Add to add the secondary mail route after selecting Add more recipients under Also deliver to.

7. Select Advanced by clicking the Down arrow under Recipients.

8. Select Change route.

9. Choose the secondary mail route from the list.

10. Click Save.

11. Add extra settings as necessary.

12. Save the settings.

How to setup dual delivery using a legacy server as the primary server

If you must use your legacy server as your primary server for some reason, select this option. Otherwise, for dual distribution, we advise utilising Gmail as your main server.

Select one of the following approaches to make your legacy server the main server:

  • Set up server-based forwarding to Google from your legacy server (recommended).
  • Forward to a test domain alias if your legacy server does not allow server-based forwarding.

Remember: don’t update your MX records to Google if you run your legacy server as your primary server.

Interested in Migrating to Google Workspace?

Onsite Helper can help you Migrate to Google Workspace

Google Workspace is packed with features that will help you and your medium-sized business increase productivity and efficiency. If you want to move your business to Google Workspace, contact Onsite Helper! We’ve helped medium-sized businesses in Melbourne, Victoria, and all over Australia – and we’re excited to help you too!

Click the button below to speak to an Onsite Helper representative and migrate to Google Workspace today.

3 Google Drive Updates That You Need to Know About – June 2022

One of the best reasons to migrate to Google Workspace is that Google always strives to improve the quality of the Google Workspace Apps. They do this by continuously rolling out helpful Google Drive updates and other updates to the Google Workspace Apps. Some of these updates are often groundbreaking while others are simple improvements to the quality of life for the users (like simple keyboard shortcuts) of Google Workspace Apps.

Onsite Helper, Australia’s leading Google partner, is here to share with you the latest updates to Google Drive. These updates are helpful for basic personal use as well as corporate use.

Read about other Google Workspace updates here, rolling out this 2022.

New Google Drive Updates as of June 2022

Google Drive Update #1: File location information

Google added a new column in Google Drive that shows the location information of the file. Previously, you could only view the file name, owner, size, and modification date. Now, you can see the location of the file in Search, Recent, Starred, and Trash web views in Google Drive.

Google Drive Update - File Location Information

This feature allows you to easily differentiate files with similar names that are stored in different locations. As a result, you can find the files you’re looking for at a much faster rate. Additionally, users can read more about Google Drive file accessibility here.

This update is available to all Google Workspace and legacy G Suite customers.

Google Drive Update #2: Cut, Copy, and Paste Keyboard Shortcuts

Google Drive Update - Cut, Copy, Paste

You can now use the keyboard shortcuts Ctrl + C, Ctrl + X, and Ctrl + V to copy, cut, and paste files on Google Drive Web. This allows you to better navigate and organise your files in Google Drive when using your browser. The Mac alternatives are also already available.

This simple update is long overdue. With this, you can now save time as well as increase productivity by moving your files around across multiple tabs with fewer clicks. Moreover, when you copy a file, you also copy its link and title. This allows you to easily paste documents into an email with ease.

Additionally, using Ctrl + Shift + V instead of Ctrl + V will create a shortcut. This can help you organise your files without having to create copies as well as duplicates. Lastly, you can now open multiple files at once in multiple tabs by using Ctrl + Enter.

This update is available to all Google Drive users.

Google Drive Update #3: Copy client-side encrypted documents

Google Drive Update - Copy client-side encrypted documents

You can now create copies of client-side encrypted Docs, Sheets, as well as Slides. When the copies of the encrypted files are made, the encryption will be preserved. This makes it easier to leverage existing content as a baseline for new encrypted documents.

This update is available to Google Workspace Enterprise Plus, Education Standard, as well as Education Plus customers.

Interested in Migrating to Google Workspace?

Onsite Helper can help you Migrate to Google Workspace

Google Workspace is packed with features that will help you and your medium-sized business increase productivity and efficiency. If you want to move your business to Google Workspace, contact Onsite Helper! We’ve helped medium-sized businesses in Melbourne, Victoria, and all over Australia – and we’re excited to help you too!

Click the button below to speak to an Onsite Helper representative and migrate to Google Workspace today.
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AppSheet – Google No-Code App Development Platform

Businesses, more than ever, have been investing a lot of resources into developing apps and programs. In this competitive landscape, apps that can simplify work, handle repetitive tasks, as well as perform mundane assignments are highly in demand. This is simply due to the fact that automation allows businesses to focus their efforts on the more important and pressing matters. Before, only developers and programmers were capable of creating such feats. Now, anyone can develop programs that can greatly assist businesses with the help of Google AppSheet. In this blog, Onsite Helper talks about Google AppSheet and how you can use it for your medium-sized business.

What is Google Appsheet?

Google AppSheet - Onsite Helper Australia

Google AppSheet is the quickest and easiest way to build apps and automate tasks. Without any coding necessary, this app allows you to create solutions that can simplify repetitive and tedious work.

What can you do with Google AppSheet?

With AppSheet, you can create apps for desktop and mobile from scratch that are capable of the following feats:

  • Collect data from users using forms, barcodes, photos, locations, as well as signatures
  • Customised features, branding, security, and UX design
  • Automatically send an email, push notifications, and SMS to clients, prospects, as well as your team
  • Create a funnel that follows your own workflow logic with custom triggers and conditions
  • Smart document processing and character recognition with machine learning models
  • Intelligent integrations with Google Workspace Apps (Gmail, Docs, Sheets) and third-party apps like Office 365 and Dropbox
  • SQL databases, Apigee, and OData integrations

Why did Google buy AppSheet?

Google acquired AppSheets to equip businesses with the proper platform to create apps, automate, and simplify work where they can without having to code.

In January of 2020, Google announced its acquisition of AppSheet. Numerous medium-sized businesses and enterprises have tried this no-code application development platform. At the time, AppSheets had the highest score in the commercial model criterion with its expertise in mobile app development, data application, design, as well as scaling. Evidently, this complements Google’s strategy of creating an enterprise platform for innovation without having to write a single line of code.

The combination of AppSheets and Google Cloud’s expertise allows for a digital transformation that is sure to help industries in varying fields.

How can businesses benefit from AppSheet?

People without any experience with app development or programming can create apps that can be used on mobile and browsers. At the same time, AppSheet users have the creative freedom to design their interface. On top of the app development features, businesses can also benefit from the workflow automation features of AppSheet. Instead of having to manually send an email, SMS, responses, and notifications, or having to rely on a third-party app to do it, you can now do it all within the Google Workspace ecosystem.

Is AppSheet for free?

Google recently announced that Google Workspace customers are now able to purchase AppSheet Enterprise Standard and Enterprise Plus as add-ons. Contact your Google Workspace Partner or contact Onsite Helper to avail and enjoy Google AppSheets.

Right now, you can explore AppSheet and test your apps with up to 10 users for free. When you’re ready, you can sign up for a plan or contact Onsite Helper to plan and deploy your apps. AppSheet is available for the following Google Workspace plans:

  • Google Workspace Essentials
  • Google Workspace Business Starter, Business Standard, Business Plus
  • Workspace Enterprise Starter, Enterprise Standard, Enterprise Plus
  • Workspace Education Plans
  • Legacy G Suite Basic and Business customers

Is AppSheet for you?

If you’re interested in creating functional apps that your employees or clients can use to navigate your business better and reach more people, AppSheet is definitely for you. You no longer have to complicate yourself with code when you can use your time and resources to do other things that matter. Don’t let the lack of experience hold you back. 

With Google AppSheet, reaching prospective customers as well as existing clients has never been easier and more accessible. Enjoy AppSheet and the whole suite of Google Workspace Apps to level up your business! 

Contact Onsite Helper today and we’ll get you started in no time. Onsite Helper, Australia’s leading Google Partner, specialises in helping businesses in Melbourne, Victoria, and all over Australia through Google Workspace migration and managed IT services.

What Is a Chromebook? Here’s Everything You Need to Know

Using the right hardware in running business matters. Hardware determines if the software you’re using may not run efficiently or not. It is actually very important to consider both when making decisions about your IT systems, as this can affect your business’ productivity. 

What is a Chromebook?

Chromebooks have gone mainstream in recent years. You might’ve seen some offices and even classrooms use this device. So what exactly is a Chromebook?


Unlike typical laptops, Chromebooks run Chrome OS, an operating system developed by Google.

Chrome OS is a simple and secure OS that powers every Chromebook

Chromebooks are capable of running most office applications. They are designed for ease of use, they’re powerful, and they can take care of what matters to you. Chrome OS has done significantly well in schools and colleges. Over time, with the increase in power and features, the appeal for Chromebooks also increased. As a matter of fact, Chromebooks outsell MacBooks back in 2020.

If you’re considering buying one for yourself or if you want your medium-sized business to integrate the use of Chromebooks, then you should definitely keep reading. Below, we’ll share important Chromebook features that you must know and how it can help you and your business.

What can you do with a Chromebook

Chromebooks are highly optimised for Google Apps such as Gmail, Google Calendar, Google Drive, and so much more. On top of that, most modern Chromebooks have access to the Play Store, which means that you can run your favourite Android apps on your Chromebook. This provides a lot more options when it comes to versatility, productivity, and even leisure.

Can I use Microsoft Office on my Chromebook?

You can seamlessly edit, download, and convert various Microsoft Office files on your Chromebook. So, if your business mostly runs on Microsoft Office apps, having a Chromebook wouldn’t be a problem for you.


At the same time, Microsoft Office is available as an Android app. You can download the app and use Microsoft Office on your Chromebook.

Can I use my Chromebook for Offline Use?

Chromebooks heavily rely on an internet connection to maximise its uses. Despite this, you can still use your Chromebook when you’re offline as there are more than 200 Chrome apps that can work without an internet connection. Apps like Gmail, Google Drive, and other productive and leisurely apps allow offline use. So even when you’re on the go and disconnected from the internet, work can still be done.

What are Chromebooks best used for?

If you already use the Chrome browser for most of your work, Chromebooks are perfect for you. Chromebooks are very easy to use, they don’t present themselves with a lot of clutter unlike some Windows and iOS desktops. Due to this, even children and elders can use Chromebooks.


If your business runs on Google Workspace, you should definitely look into getting Chromebooks. A Chromebook such as the Dell Latitude 5400 packs a good battery life and strong performance – something to consider for your business.

Difference Between a Chromebook and a Regular Laptop

Besides their operating systems, there are a few key differences between a regular laptop and a Chromebook.


Being the budget-friendly version of a laptop, Chromebooks don’t have a large internal storage. Instead, most of your files are stored and accessed through the cloud. You still get some internal storage but it’s not as much as you can get with a regular laptop. Despite this, your Chromebook still offers enough storage for offline use.


With a Chromebook, you can run applications from the Chrome Web Store and Google Play Store. Laptops, on the other hand, can pretty much run almost every program or application.

Virus Protection

Chromebooks are automatically protected via Google, whereas laptops require a third-party antivirus software.

Battery Life

Chromebooks are known for their energy-efficient batteries. WIth laptops, however, battery life differs per model.


Chromebooks are affordable and it gets the job done. If you’re looking for a convenient way to go online and you prefer using Google Apps, Chrome browser, and you’re familiar with the Android environment, then you’ll definitely enjoy a Chromebook.


Does your business use Google Workspace? That’s perfect – Google Workspace works perfectly with Chromebooks. Interested in migrating to Google Workspace? Onsite Helper can help. We are the top Google Partner in Australia, specialising in helping businesses in Melbourne, Victoria and all over Australia.

The Benefits of Managed IT Services for Medium-sized Businesses

The most important aspect of your network is that it houses all your information and makes your workflows done as efficiently as possible. It’s one of the most valuable assets in your business organisation. You must put your utmost attention to keeping it secure. 

Having an in-house IT team is the most common option for businesses when it comes to network management. But managed IT and technology services can also provide expert support and services for your network, making you, as an entrepreneur, focus more on other important matters in your business. 

When you invest in managed services, you can save a lot of money. This is indeed a very smart solution for companies of any size. 

But aside from this, what are the benefits of Managed IT services for medium-sized businesses? 

Let Onsite Helper share some points with you on this. We also offer managed services to our clients. To check, click here.

Benefits of Managed IT Services

Most businesses nowadays rely on networks and IT more than ever. Managed services are a way to outsource maintenance and repairs to experts. A managed service provider can provide network administration, data backup, network security, communications, and IT support. These services take pressure off your internal IT team and free you up to attend to other important business tasks. 

1. Low Cost

Managed services can cut down costs in your business. Your IT expenses will be more predictable since the costs will be packaged into a set amount to be paid monthly or annually. Can managed services cut down cost? The answer is yes. It can also make your IT expenses more predictable.

Medium businesses benefit from managed services because the up-front cost to start is so much lower. Starting a business from scratch requires the initial costs of hiring and training a team. This is simultaneous with paying for servers and other equipment. This is very financially overwhelming.  

Networks also come with many types of equipment that need maintenance. managed service providers help out with repairs as part of their contract. This shields you from so many costs and protects your budget from extreme fluctuations. 

2. Reduce Downtime

Reasons for downtime often are servers failing and computers malfunction. These are usually mitigated by having redundant equipment, allowing systems to switch to a backup when encountering a failure. Human errors also occur from time to time, which is unavoidable. 

System attacks can also take your networks and data down. Small to medium-sized businesses are usually the most vulnerable to these attacks. These have the least likely protections in place to cut the downtime in the event of an attack.

An in-house team may not have the bandwidth and expertise to reduce the risk of downtown since it involves a lot of processes and tasks. Managed services can cut down costs and losses when having a downtime by preventing it from happening right from the start. 

3. Scalability

It’s somewhat costly to maintain an in-house IT team, which is why most IT teams are understaffed, overworked, and unable to get all tasks done on time. This situation definitely can hinder the growth of your company. Training even one additional employee for your IT department costs thousands of dollars. 

Managed service providers absorb the cost of training, and you’ll never have to worry about employing new IT team members.  

Managed services can help you expand or upgrade systems when you need to, without having to hire new employees and have added costs. managed service providers help your business stay flexible when it comes to resources and can deal with swift changes an in-house team might take some time to resolve. 

5. Sure Experts

Even though you hire competent in-house IT staff, you may find they’re still not well-equipped to operate and maintain systems as you add them. The issue in this scenario is that even the most well-trained employees don’t have enough experience in a managed services team. 

A managed services team specialises in filling in any gaps in your business’ network. Your in-house IT team will not have to learn a whole new skill set for a one-time initiative. The managed services team has the precise skills to deal with almost anything.  

6. 24/7 Support

Managed IT services can keep an eye on your systems day and night because they use remote monitoring technology. Real-time alerts mean any problems that occur can be corrected before they can impact your business.

Network issues can happen during off-hours without constant monitoring. If your system goes down in the middle of the night and is only detected the next day, significant damages have been done already. Remote monitoring by a managed service provider can take instant corrective action as an alert has been received.

Other Benefits

A middle-sized business can benefit a lot from managed IT services. Other advantages include: 

  • Proactive issue fixing
  • Well-verse in data compliance support
  • One point of contact with vendors
  • Reduce risks from financial conditions, changing technologies, government regulations, and market conditions

Overall, managed services make it easier for your business to grow, expand, and be updated with the latest technologies. A managed service provider can help you scale up or down easily. 

Isn’t it great to have a managed service provider? If you’re interested in getting one, click on the button below. 

How Does Google Workspace Protect Your Medium-Sized Business?

How Does Google Workspace Protect Your Business?

When running a business, security is always one of the utmost priorities–especially if the business has a remote setup. Google Workspace has been one of the most secure sets of communication and collaboration tools for business organisations nowadays. It’s constantly improving and evolving, with new features, tools, and even solutions released from time to time. 

Google Workspace fully understands the security implications of powering businesses in the cloud. With its robust global infrastructure and dedicated security professionals, Google Workspace always stays ahead in offering the most secure, highly reliable, and compliant environment. 

So, how does Google Workspace protect your medium-sized business in this day and age when cyberattacks are rampant? 

Let Onsite Helper shed a light on the matter. 

And are you thinking of building a perfect home-based business? Why not we talk and discuss how Google Workspace can help you with that? 


Most Advanced Cloud Security

Google’s physical security model includes safeguards such as custom electronic access cards, perimeter fencing, and metal detectors. Google has cutting-edge tools like biometrics and laser-based intrusion detection to make physical breaches of attackers impossible. 

Google also runs its data centres with custom-designed hardware and hardened operating systems and file systems. 

The network architecture of Google is designed for maximum reliability and uptime. And since data is distributed across Google’s servers’ data centres, your data will still be accessible if a machine fails or the data centre goes down. 

Google has data centres around the world to keep the services running 24 hours a day and every day of the year. Google’s integrated approach to infrastructure security works across multiple layers: hardware infrastructure, service deployment, user identity, storage, internet communication, and operations security.

Fosters Perfect Forward Secrecy

Google is the first to enable perfect forward secrecy which means encrypting content as it moves between our servers and those of other companies. With this, private keys for a connection are just lasting for a short period. Thus, preventing retroactive decryption of HTTPS sessions by an adversary or server operator. 

Gmail’s 100% Email Encryption

All email messages you send and receive are encrypted while moving between Google’s data centuries, ensuring that your messages are safe not only moving between devices and email servers but also internally. Google’s TLS indicator also lets the user know when their email was sent insecurely across providers. 

Strong 2-Step Verification

The integration of 2-Step verification greatly reduces the risk of unauthorised access. This is by asking users for additional proof of identity when signing in. Google Workspace’s security key enforcement offers another layer of security for user accounts by requiring a physical key. This key sends an encrypted signature and works only with the sires that it’s supposed to. 

2-step verification guards your business against phishing. Google Workspace administrators can easily deploy, monitor, and manage the security keys at scale from within the administrator console. 

DLP of Data Loss Prevention

Google Workspace administrators can set up a DLP policy to protect sensitive information within Gmail and Drive. There’s a library of predefined content detectors so that Gmail can automatically check all outgoing emails for sensitive information and automatically take action to prevent data leaks. 

DLP for Drive makes it easy for administrators to audit files containing sensitive content and configure rules to stop users from sharing sensitive information externally. This is done with easy-to-configure rules and optical character recognition (OCR)of content stored in images. 

Accurate Spam and Malware detection

Gmail has achieved 99.9% accuracy in spam detection and blocks sneaky spam and phishing messages with the help of Google’s machine learning algorithm. Less than 0.1% of emails in an average Gmail inbox are spam, and incorrect filtering of mail to the spam folder is even less likely, less than 0.05%. 

Google Workspace automatically scans every attachment for viruses across different engines prior to a user downloading it. This is to help prevent malware infiltrating your system. Gmail also checks for viruses in attachments ready for dispatch to protect everyone and prevent the spread of viruses. Attachments in these formats are automatically blocked even when they’re included as part of a compressed file: .ADE, .ADP, .BAT, .CHM, .CMD, .COM, .CPL, .EXE, .HTA, .INS, .ISP, .JAR, .JS, .JSE, .LIB, .LNK, .MDE, .MSC, .MSI, .MSP, .MST, .NSH .PIF, .SCR, .SCT, .SHB, .SYS, .VB, .VBE, .VBS, .VXD, .WSC, .WSF, and .WSH.

Phishing Defence

Since Google Workspace uses machine learning extensively, this has also been used to protect users against phishing attacks. Google’s learning models perform similarity analysis between previously classified phishing sites and new unrecognised URLs. Patterns have been found and Google adapts more quickly than manual systems do. 

Google Workspace also allows administrators to enforce the use of security keys, to make it impossible for credentials to be compromised in phishing attacks. 

Google Workspace follows the DMARC or Domain Message Authentication Reporting standard to help prevent abuse of your brand in phishing attacks. This empowers domain owners to decide how Gmail and other email providers handle unauthenticated emails. By having a policy in place, business owners can protect their organisation’s reputation.

It’s All About Trust

Trust and transparency are part of Google’s DNA–very essential to all their partners. Google Workspace works hard to maintain trust with its partners. In addition, Google never sells its users’ data to third parties. There’s no advertising in Google Workspace and it never collects data for any advertising purposes. 

Google Workspace can definitely give you peace of mind in running a remote business or even when building one. To know more about integrating Google Workspace, reach out to us today! 

How the New Smart Canvas Features Improve Your Business

The last couple of years have witnessed the growth of businesses doing remote setups. With this, people showing signs of digital fatigue also rise. Additionally, millions of employees bridged physical distances with their colleagues through virtual meetings and other communication and collaboration tools. As part of Google Workspace’s aim to build the future of work by integrating machine learning and AI features, it has announced the launching of the smart canvas, a whole new product experience bringing the evolution of collaboration in the Google Workspace ecosystem. By the end of 2022, innovations in making productive communication and collaboration between people will be all rolled out. Today, we’ll be talking about the new Smart canvas features.

But how do these new features help businesses? Let Onsite Helper shed some light on this matter.

Do you want to know more about Google Workspace? Contact our consultants now!

Establish More Flexible Collaboration Among Your Team Members

New smart chips in Docs for recommended files as well as meetings have been integrated. This is to provide users with an easier way to collaborate with colleagues. To insert smart chips into your work, simply type “@” to see a list of recommended people, files, and meetings. From web or mobile, your collaborators can then quickly skim associated meetings and people or preview linked documents. This can all be done without changing tabs or contexts.

Additionally, Google Workspace will be also integrating the following into Docs:

  • Checklist – be able to assign checklist action items to other people. These action items will show up in Google Tasks, making it easier for everyone to manage a project’s To-Do list. 
  • Table templates – has topic-voting tables that allow you to easily gather team feedback and project-tracker tables. This can help you capture milestones and statuses on the fly.
  • Pageless format – you’ll be able to remove the boundaries of a page. This allows you to create a surface that expands to whatever device or screen you’re using. This makes it easier to work with wide tables, large images, or detailed feedback in comments.

On the other hand, in Sheets, Google Workspace will integrate the timeline view, making the tracking of tasks easier and faster. This view allows you to organise your data by the owner, category, campaign, or whichever attribute fits best.

Nurture Better Connection For Fresh New Ideas 

Bringing the voices and faces of your team easily is the prime reason for the innovations made for Google Meet. Evidently, it is through seeing and hearing your colleagues that ideas can effectively prosper. Google Workspace rolls out the ability to present your content to a Google Meet call on the web directly from the Doc, Sheet, or Slide where you’re already working with your team.

Smart Canvas features

Jumping between a document as well as a live conversation without skipping a beat helps everyone to stay focused. 

Still giving you the best connection you deserve, Google Workspace also integrates live captions and translation in Google Meet. Five languages are currently available as live captions and more are on the way such as Spanish, Portuguese, French, and German. 

The ability to pin and unpin content and video feeds is also one of the recent enhancements made. 

Creating and editing Sheets and Docs from Google Chat rooms is already live in Google’s web experience, and up next is the integration of Slides. This makes it easier for teams to give feedback and to seamlessly build content together.

Smart Canvas Features Make You Work Smarter

Google Workspace always levels up its intelligence by enabling people to work faster and smarter and make the best use of their time and effort. Other integrations Google Workspace will be rolling out are:

  • Additional assisted writing features in Docs –  provide warnings about offensive words and language, as well as other stylistic suggestions that can speed up the editing

  • More assisted analysis functionality in Sheets – provide formula suggestions that make it easier for everyone, not just analysts, to derive insights from data

As smart canvas features evolve, Google Workspace makes it easy for businesses to take the friction out of collaboration and communication, amplifying productivity. AppSheet Automation will be generally available too so that you can automate time-consuming tasks—like approving invoices and onboarding new hires. 

Building a perfect remote work setup? Google Workspace is perfect for you and your business. Onsite Helper can help you with that! 

3 Ways to Successfully Manage Remote Teams

Employers’ biggest dilemma when they manage remote teams is knowing if they’re really working or not. As an entrepreneur, you have this deep fear of whether your remote team is working as they should. It’s not because you’re a micromanager or you want people to slave their way through their work. It’s because it’s your responsibility manage your remote team, ensuring productivity and efficiency. It’s your responsibility to make sure that your business survives with the help of your remote workers.  

3 Ways to Successfully Manage Remote Teams

Having team members who are not actually performing can introduce risks to your business. So, Onsite Helper will share a few strategies that we have implemented when we manage remote teams to secure productivity

3 tips on how to manage remote teams successfully and maximise productivity

1. Using a time billing app

The pandemic is starting to cool down a bit and many people have returned to offices. However, things have forever changed. Many people don’t want to go back to the old way of working. And so we’re in this reality, where we have the challenge of managing and tracking the performance of remote workers. How do we reconcile when you can’t personally see if your staff is getting their work done? 

Now, most business owners immediately oblige their staff to install apps on their computer that track people’s behaviour – it measures the keystrokes, the screentime, what people are doing, and whether or not people are actually clicking in different areas of the screen. These apps can even take screenshots of their work every couple of minutes and send it back to a central location.

We think this strategy creates a bit of a culture of fear. It implies to your staff members that you don’t trust them to do their work. If your business is run by freelance virtual assistants, most of them have side gigs, which is pretty understandable, and they don’t want to be closely tracked. So for us, the best solution is to avoid anything that’s coming from a frame of control. Instead, you should try to come from a frame of empowerment as much as possible. This has been very successful for us, managing a team remotely for many years.

Clockify - time tracker

Tracking the number of working hours is very important in any business. To track the number of hours worked by your staff members, we recommend the app called Clockify. It has an extension that can be put inside Google Chrome

We deploy this to everyone’s account automatically by our Google workspace administration panel. And from there, we ask our team members to log what they’re doing in their different work projects inside the time management app. 

Now, in this way, you’re not imposing control and distrust. You’re simply asking your staff what they are actually doing and comparing that to the tasks they set up at the start of the day and they report to their managers. 

What we love about using this time billing software is it’s voluntary for the team to report what they’re working on. And as a leader or as a manager, you get the opportunity to review what work they’ve said they’ve done, similar to a kind of timesheet. The software also allows managers to analyse whether or not they think a staff member submits an actual fair timesheet. 

The most important thing here is the synthesis between the actual time data being built and a load of work being delegated. And that’s where the art of good leadership and good management comes in. 

2. Have clear KPIs when you manage remote teams

Our next tip is to have clear KPIs for your team, making sure that these are measurable, easy to understand, and can have the right kind of impact on your business. Now, we use several tools to collaborate with our team and ensure that we’re in good communication when we’re working remotely. So we use an app called Asana for task management. We obviously use Google workspace for all of our communication and collaboration, scheduling and holding meetings, and even chit-chatting with each other.

We’ve built a business dashboard for all the KPIs in our business. Now, KPIs aren’t necessarily something that you would track day-to-day, but in the cadence of your business. Whether it’s weekly or monthly reporting, you can use KPIs to track the performance of your team members. 

One sample of KPI for a salesperson might be the number of calls or interactions they’ve had with customers and probably their conversion rate on their deal. Now from that data, it’s pretty easy to see if you have an outlier. 

And so having solid KPIs that the team needs to report on regularly, can give you the insight that you need, without having to focus on the command and conquer control frameworks and control strategies. 

3. Have an excellent culture even for remote teams

Finally, the best way to have your team working diligently with each other is to have a culture of honesty, a culture of diligent work, and a culture where you have built intrinsic motivation where your team members have pride in their work. This culture makes everybody want to show up every day and do a great job. 

What that means is that you’re more likely not to do any micromanaging of your team. You, as the business owner or business leader, want to make sure that you’ve got each team member in the right seat of the bus for them to work to their strengths. And when that happens, your business is set on the right path. 

Businesses that have good culture are the businesses that always perform better, that’s how you can make remote working easy. Whether you’re working in an office or remotely, it’s better if you’ve got a good working culture. Surely, you will all succeed together. 

Wanting to build the perfect remote business?

Top Tips for Cloud Data Storage for Medium-Sized Businesses

Many companies nowadays rely on cloud computing in streamlining their everyday operations. Cloud data storage for medium-sized businesses has been a game-changer for many industries, especially during the pandemic. It made work easier for remote setups. 

Data always plays an important role in how businesses make decisions and enhance their services to their clients. A company with volumes of data processed day in and out should have a solid data storage system. 

But rightfully implementing a particular data storage system that’s appropriate for your business is tricky. Knowing that you’re getting the best out of your cloud data storage for medium-sized businesses should be all business owners’ top priority. 

Onsite Helper has compiled the most important tips on cloud storage to help medium-sized businesses improve their experience. 

And if you want to invest in a cloud service provider that will give you more value with less cost, get in touch with Onsite Helper now

Cloud Data Storage

How to Get the Best Out of Cloud Data Storage for Medium-Sized Businesses? 

1. Integrate top-level security for all your data

Cloud data storage

State-of-the-art and regularly updated security systems with encryptions and firewalls are what major cloud providers usually promise you as their clients. It makes all your data safe in the cloud rather than storing them in your local drives – which should be. But this doesn’t mean that all potential risks are gone. Cyber attacks can still go through, specifically through the users or in your case as a business owner, through your staff members. 

It’s important for staff members to gain a proper understanding of online security. They must also be educated on how to rightfully use the security features of your cloud storage provider. 

Did you know that most security breaches happening worldwide are due to compromised passwords and users’ personal information? Many people use the same passwords for all their accounts which is very dangerous. 

The best solution is to integrate highly secured password managers, enabling your staff members to have different passwords for all their accounts without having to remember them all. 

2. Usage of two-factor authentication

Cloud data storage

Medium-sized businesses which use cloud storage should integrate two-factor authentication. This gives an extra layer of security, ensuring that the hacker can’t still get into the account. 

Setting up a two-factor authentication should be compulsory. 

Additionally, having two-factor authentication alerts users if there is any sign-in from a new device. This prohibits someone who’ll try to access your account and files.

3. Maximise the usage of syncing

Cloud data storage

One of the nicest benefits of using cloud storage is the ability to immediately synchronise your files and folder to the cloud. With this, everyone in your team will be able to access important data wherever they are. This is particularly great for medium businesses with people working from home or remote locations. 

If you don’t like having a default browser-based cloud storage interface, then many cloud providers offer the integration of your cloud folders into your operating system’s file structure. You just need to download a necessary app so that your cloud-stored files appear as a folder on your computer as long as you’re connected to the internet. 

Syncing makes access to files automatic and seamless. 

If your business has cold files or those that are rarely checked and consulted, the leading cloud providers have options on how to properly store these. These include files that can’t be synced and should be manually retrieved or accessed. 

Google and Microsoft Azure offer cold storage solutions for their clients. 

4. Organise your data well.

Cloud data storages allow you to sort out your files like that of a traditional hard drive structure. 

Now when sharing files with your staff members, you should establish a good structure and rules for consistent file naming. This enables everyone to access the files they need easily and fast. 

It pays to have a proper organisation of files from the start rather than sorting as you go along since inevitably your files will increase. A good folder structure is also important for security purposes. It helps you manage permissions. It makes you restrict files that are for the managers or executives only. 

Cloud storage providers offer additional organisational tools. These vary of course from one provider to another. As a business owner, you should look into these tools on how they could help your business operations. For instance, Google Drive has the ability to add a shortcut to a file in a different folder. You can do this by selecting a file and pressing Shift+Z. And then you’ll be able to select a second folder to place the shortcut. 

5. Use collaboration on live documents

This action is not only making the best out of your cloud storage but also promoting good communication among your staff members. 

With cloud data storage, files are accessible to one or two staff members at the same time. For example, if a spreadsheet needs input from a number of people, this task is easily doable. 

If an input is wrong on the file, it’s easy to track the changes too when using cloud storage. Versions of a given file are stored and can be accessed by users, in case one needs to retrieve something (especially if a colleague deletes a file accidentally) or needs to go back to a particular version. This feature is highly present in Google Drive. But sure enough, other cloud storage providers have their own edit history features. 

6. Utilise integrations on cloud data storage

Certain software that most medium-sized businesses use seamlessly integrates into cloud storage. For example, integration of project management software into Google Drive and Dropbox. This enables smooth interaction between processes, beneficial for the productivity of your business. 

However, in order to keep a safe and efficient system with no security risks, you should periodically check what apps have access to your cloud data storage and remove those you’re no longer using. 

Cloud Data Storage Affects Business Operations

Certainly, storing and managing cloud data storage for medium-sized businesses affect any kind of business in the world. Safe storage means the security of all important business data. And security creates confidence between your business and your clients. 

Other cloud storage tips Onsite Helper can give: 

  • Always declutter your cloud storage. 
  • Assign tags to files.
  • Audit your files. 
  • Double-check permission settings.
  • Store all event documents in one location. 

IT security is one of the services Onsite Helper gives to clients. Over the years we’ve found that medium-sized businesses are prone to cyber threats and attacks. This is because they tend to overlook the importance of having IT security support and an IT security system.

Do you want to run a check-in in your system today? 

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