Business IT Support
Do you need an onsite technician right away? Our Managed IT systems experts can be there in an hour!
We make Google Workspace work for your medium-sized business
Our team can get Google Workspace working in various medium-sized business environments, without delays or lost data!
Security Solutions
Protecting you from today’s cyber threats in the office and for remote work connections!
Cloud Services
Fast, reliable and secure access to your data that’s being constantly monitored and optimized to fit your needs now, and in the future.
Managed IT Systems

IT Support / Managed IT Systems for Medium-sized Businesses

in South Melbourne and throughout Australia

You’re a busy person. You have a business to run. So why spend countless hours bamboozling yourself with IT? Why not leave it with us, Onsite Helper, the managed IT systems experts?

We boost your productivity by making sure that your IT system is effective, safe, and very much suitable for your needs. We even do onsite checking to make sure our specialists understand your IT concerns. Providing you with the best quality of work is our mantra.

Our experience covers a wide range of industries such as medical, construction & business services, so rest assured you’re in good hands! 

Onsite Helper Services


Insights from Onsite Helper



We have policies in place to ensure we won’t have access to your information unless you specifically request it.

One of our policies is to not keep records of employees login credentials. If your employees need their password, we can only reset it as we won’t have it on file. We have also been in business for 14 years and our Google Reviews show we are a trustworthy operator.

Our minimum contract term is 3 months. The reason for this is it takes this long to get a good feel for each other’s business and work through all the teething issues that may arise once we up the level of security in your organisation.

You won’t have downtime, we just need to work with your staff to enforce better practices to stay safe in today’s dangerous cyber world.

We don’t lock our clients in for
years as we know they will be happy with our services and stay with us for a long time.

Yes. Contact us to find out if you are eligible and the type of special pricing you can get.


Google Cloud Premier Partner
Microsoft Partner Network
hp Australia
Check Point Software Technologies LTD
veeam cloud provider


We have been using Onsite Helper’s services for all our clients’ IT requirements or troubleshooting for over three years now. We are very impressed with the excellent service they provide. We find them to be very conscientious with all aspects of work they do for us. They have provided excellent IT assistance with their knowledge and skills in an extremely professional manner to all our clients and we would have no hesitation in recommending them to others who are looking for a professional and reliable service.
Angela Geyser
Pullman Hotels and Resorts
Onsite Helper is my IT genie. As a business owner I can’t afford for my computers and email to be offline, Onsite Helper is only a phone call away and always has time to talk through a solution. I have dealt with other providers in the past and now I wouldn’t use anyone but Onsite Helper. A key benefit to my business is that Onsite Helper is on the cutting edge of new technology and recommends new tools to enhance my business and interaction with my clients.Onsite Helper is an absolute pleasure to deal with and explains things in ‘layman’s terms’ so that I can better understand our operating systems. In a world of computers and internet I can’t afford to be taking risks, with Onsite Helper I know my computers, server, emails and information is in safe hands.
Kim Hesse
Venues 2 Events
Thanks to Adrian and Onsite helper for arranging to host my website and email. We had been having problems with our previous IT host, they were impossible to get hold of their communication was terrible. The main stand out for me with the transition from one host to the next was I had no down time. As you know in business, email going down can be a nightmare! Even when something was a bit off I was directed to a technician. They were very helpful, communication was great and the problem was resolved very quickly. The company presents very professionally and is huge step from what we were dealing with before and for that reason I would happily refer friends, family and colleagues to Adrian at Onsite Helper.
Andrew Fothergill
Home to Garden

Ever Wondered How Your IT Universe Stacks Up? Drop Us A Line, And We’ll Help Paint You A Picture.

  • Our customers love us, we know you will too. Proven track record of customer satisfaction
  • Your Goals are our Goals
  • Get connected with Tech guys in the know
  • We will keep you up to date and communicate in plain english – no IT Jargon
  • When it comes to your business, security is our #1 priority!

Contact Us

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